Contact us

If you are looking for information and advice on housing, care or related finances then you may wish to visit our help page for more information about our FirstStop Advice service.

Postal address:
EAC
3rd Floor
89 Albert Embankment
London SE1 7TP

Alternatively any enquiries, comments or feedback on this website can be submitted using the form below:

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We will use the information you have provided to contact you in relation to your enquiry. Read more about how your data is used in our privacy policy


Trustees

Mervyn Kohler (Chair)           
Mervyn is Special Adviser at Age UK, and former Head of Public Affairs at Help the Aged, where his original role was to manage the Charity's links with Parliament, Government and the outside world, and to develop its policy position. As the political and social agenda involving older people has mushroomed, he has increasingly focussed on income and financial issues (which underpins so much of the well-being of older people), but he retains an overview of the broad policy field. This, with his twenty-plus years of long service, means he plays a part too as the public face of the Charity, at conferences, seminars and in the media. He is, and has been, on the trustee board of a number of charities and on several public bodies, and currently serves on the Fuel Poverty Advisory Group.

Christopher Manthorp
Chris Manthorp is an independent consultant on older age, currently working in project management for Barchester Healthcare. He began his career as a psychiatric nurse, moving into residential care for people with dementia because he felt change was vital and easier to achieve. He was a founding member of the Bradford Dementia Group. He has line managed residential care, day care, home care and sheltered housing for the private, statutory and voluntary sectors and has also worked as a head of commissioning and project manager. He lectures frequently, is a freelance journalist and wrote regular articles and columns for Guardian Society and Caring Business on issues affecting older people. He co-wrote the award winning ‘Communication and Dementia’, is involved in associated research work and is currently writing ‘The Rough Guide to Ageing’. He is a board member for the Joseph Rowntree ‘Better Life’ project. 

Ann Netten
Ann is Professor of Social Welfare at the Personal Social Services Research Unit (PSSRU) at the University of Kent and an Associate Director of the NIHR School for Social Care Research (SSCR). Her research interests include developing theoretically based but pragmatic approaches to the measurement of outcome, costs and quality in social care, housing and care of older people and economic evaluation of social welfare interventions. Her particular interest is in the ongoing development and use in practice of the Adult Social Care Outcomes Toolkit (ASCOT).

Steve Ongeri
Steve is a consultant who is an experienced researcher and policy maker at senior levels. His recent work includes a book on design for independent living for older people and he was one of team that produced a guide to the role of small housing associations. In many years working at the Housing Corporation, he was responsible for Corporation’s work on ageing, the countryside, disability and planning.
           

Staff

John Galvin            
Job: Chief Executive
Contact for: Research & data services; Websites; Sponsorship & advertising; Fundraising.
Phone: 020 7820 7867
Email: john.galvin@eac.org.uk
Frances Auger
Job: Advice and Information Manager
Contact for: FirstStop national advice service
Email: frances.auger@firststopadvice.org.uk

Adam Hillier
Job:
Advice and Information Development Advisor
Contact for: Individual enquiries about housing, care & support for older people. Development and publication of information resources.
Email: adam.hillier@firststopadvice.org.uk

Debbie Currivan
Job:
Advisor
Contact for: Individual enquiries about housing, care & support for older people
Email: info@firststopcareadvice.org

Alex Billeter
Job:
Projects Manager
Contact for: National Housing Awards, Resident Consultation Service, Quality of Information Mark
Phone: 020 7820 1682
Email: alex.billeter@eac.org.uk

Val Gorter
Job:
Data Manager
Contact for: Accommodation and organisations database management
Phone: 020 7820 3755
Email: val.gorter@eac.org.uk

Phil Prasad
Job:
Finance Officer
Contact for: Invoices and payments, budgeting and reporting
Phone: 020 7820 3755
Email: phil.prasad@eac.org.uk

EAC Finance Officer Phil Prasad

Consultants

John Dillon
Job:
Website developer
Contact for: Bespoke website development
Phone: 0845 387 7001
Email: info@accu-web.co.uk

Web development in Brighton, Sussex
John Wigley
Job:
Head of IT delivery
Contact for: FirstStop contact centre project
Phone: 020 7820 3755
Email: john.wigley@firststopadvice.org.uk

 

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