Positive images
A Granddad holding grandchild in his arms
A lady completing a jigsaw
An elderly lady teching a young man
Four men playing bowls together
A lady painting in an art class
A Gman grappling with a game of kerplunk
Two ladies walking are in arm with each other
A man playing tennis

EAC works with an extensive network of allied organisations, and our sister website www.HousingCare.org reflects this. Links are available from that site to around 3,000 organisations that work with older people, including:

  • Advice & information services
  • Housing providers
  • Care home providers

A huge range of written materials and web pages produced by our partner organisations can also be found in the Knowledge Base of www.HousingCare.org

Therefore, with the exception of advice services, the links below have been selected to reflect kinds of organisations that are NOT at present accessible through www.HousingCare.org:


Advice & support

Action on Elder Abuse : http://www.elderabuse.org.uk
Action on Elder Abuse aims to prevent abuse in old age by raising awareness and promoting education, research and the collection and dissemination of information. It provides a national information and advice service for prevention of, and action on, the abuse of older people.  Tel. 080 8808 8141.

advice UK : http://www.fiac.org.uk/
Formerly FIAC (Federation of Information & Advice Centres), Advice UK is the UK's largest network of independent advice agencies.

AdviceGuide : http://www.adviceguide.org.uk
Adviceguide is the online CAB public information service with details on your rights, including housing and benefits, and on debt and legal issues.  There are over 40 useful factsheets to download, and information in English, Welsh and ethnic community languages.  There are also links to the online CAB directory, so you can find the bureau closest to you.  Updated monthly and carrying the Community Legal Services' Quality Mark for Websites, you can always rely on the quality.

Age Action Ireland Ltd : http://www.ageaction.ie

Aid for the Aged in Distress : http://www.agedistress.org.uk/index.htm

AIMS : http://www.ageconcern.org.uk/aims
AIMS is a specialist Age Concern England Service offering information, advice and a full mediation service for sheltered and retirement housing. AIMS can help with enquiries and problems in rented sheltered housing or private retirement housing schemes in all of England and Wales, whether the landlord is a local authority, registered social landlord or private company.

ARHM : http://www.arhm.org
The Association of Retirement Housing Managers (ARHM), represents 52 organisations which, between them, manage 79,000 retirement properties. The Association is committed to high standards and ethics in the management of private retirement and sheltered housing. Their Code of Practice forms a benchmark for Leasehold Valuation Tribunals in the exercise of their role in relation to the management of retirement leasehold properties.

ARMA : www.arma.org.uk

Arthritis Care : www.arthritiscare.org.uk

Association of Independent Care Advisers : www.aica.org.uk
AICA represents member organisations around the country that are helping people decide on the best choice of care. It pust you in touch with a local Care Adviser, a member of the Association abiding by its Code of Practice, who will guide you through all the options of care, whether it be for convalescence, home care or long-term residential or nursing care. Every member has a different method of charging and will make sure this is clearly understood.

Care & Repair Cymru : www.careandrepair.org.uk/
Care & Repair Cymru is the national body for Wales which promotes, develops and supports Care & Repair Home Improvement Agency Services for older and disabled people.

Care & Repair England Ltd : www.careandrepair-england.org.uk
Care & Repair England is a charity whose aim is to improve the housing and living conditions of older people and disabled people.

Care and Repair Forum Scotland : www.care-repair-scot.org.uk
Care and Repair Forum Scotland promotes, develops and supports Care & Repair Home Improvement Agency Services for older and disabled people. Its advice line is open from 9am to 5pm, Mondays to Fridays.

Carers UK : www.carersonline.org.uk

Centre for Accessible Environments : www.cae.org.uk/

The Cinnamon Trust : www.cinnamon.org.uk
The Cinnamon Trust is the specialist national charity for elderly or terminally ill people and their pets.

Citizens Advice Bureux : www.citizensadvice.org.uk/index/getadvice.htm
The Citizens Advice Bureau Service offers free, confidential, impartial and independent advice to solve problems, including debt and consumer issues, benefits, housing, legal matters, employment and immigration. Advisers can help fill out forms, write letters, negotiate with creditors and represent clients at court or tribunal.

Civil Service Benevolent Fund : www.csbf.org.uk
A national organisation which provides a range of services to people who work or have worked in the Civil Service or allied organisations.

Counsel and Care : www.counselandcare.org.uk
Provides telephone advice about welfare benefits, charitable sources of financial help, care homes, Community Care, home care agencies and leaving hospital. Advice line (0845 300 7585) open Monday to Friday, 10.30am to 4pm.

Crime Concern : www.crimeconcern.org.uk
Crime Concern is a national charity, working in partnership with others, to reduce crime and create safer communities. It can offer advice and publications on many different aspects of crime prevention.

Commission for Social Care Inspection : www.csci.org.uk
The Commission for Social Care Inspection will bring together the work currently undertaken by the Social Services Inspectorate, the SSI/ Audit Commission joint review team and the social care functions of the National Care Standards Commission.

Department of Health : www.doh.gov.uk

Dial UK : www.dialuk.org.uk
A national organisation for a network of 140 local disability information and advice services run by and for disabled people.

Disability Information Trust : www.abilityonline.org.uk/disability_information_trust.htm

Disabled Living Centres Council : www.dlcc.org.uk
A Disabled Living Centre (DLC) is a place where you can get free and impartial information and advice about products which can increase disabled or older people's choices about how they live. At a DLC you can see and try out products and explore other solutions. Centres provide free information to people in person, by telephone, letter or email.
DLCs are led by a national organisation called the Disabled Living Centres Council (DLCC). We aim to improve disabled and older people's access to accurate, reliable and impartial information and advice about products and equipment for easier living.

Disabled Living Foundation : www.dlf.org.uk
The Disabled Living Foundation is a leading source of information on disability equipment, day-to-day household gadgets, new technologies and training techniques. Their users range from healthcare professionals, older people, disabled people, their friends and carers.

Ex-Service Homes Referrals Agency : www.eshra.com
The initial role of the ESHRA is to provide information on ex-service nursing homes, residential care homes, dual registered homes, plus homes run by Combat Stress and BLESMA, and how to access nursing and residential care homes in the civilian sector. The scope of this remit is likely to widen in the future.

Family Welfare Association : www.fwa.org.uk

Foundations : www.foundations.uk.com
Foundations is the appointed National Co-ordinating Body for Home Improvement Agencies (HIAs) in England. HIAs are not for profit, locally based organisations that assist vulnerable homeowners or private sector tenants who are older, disabled or on low income to repair, improve, maintain or adapt their home.

Friends of the Elderly : www.fote.org.uk
Founded in 1905, Friends of the Elderly is a charity providing a combination of nursing, residential and dementia care from nine sites and support services to people through day centres or in their own homes. Friends makes grants nationally from funds it manages and helps people to access other funds they may be entitled to. Around two thousand people are assisted each week.

Grace Consulting Ltd : www.graceconsulting.co.uk
Grace Consulting are a leading Independent Care Advisor. Their website explains the services they provide. An explanation of their fee structure is available on request.

Grampian CareData : www.grampiancaredata.gov.uk
Grampian CareData is a local community, care and health information service provided for the people of the North East of Scotland.

Hanover Care & Repair : www.hanover.org.uk/cr.htm

Help and Care : www.helpandcare.org.uk

Help the Aged : www.helptheaged.org.uk
Help the Aged is the national charity for older people. Their aims are to combat poverty, reduce isolation, defeat ageism and challenge poor care standards.

HoDis (National Disabled Persons Housing Service) : www.hodis.org.uk
HoDis exists to promote housing resources for disabled people in the UK to support their choice in housing and maximize their independence and quality of life. It has supported the development of a network of local Disabled Persons Housing Services which provide specialist housing advice services and access to a range of resources.

Holiday Care Service : www.holidaycare.org.uk
Holiday Care is a national charity providing travel and holiday information and support for disabled and older people, their families, friends and carers.

The Home Improvement Trust : www.hitrust.org
The Home Improvement Trust arranges low cost advances enabling older homeowners and those with disabilities to release some of the equity tied up in their homes in order to fund repairs, improvements or adaptations.

Homepoint : homepoint.ces.co.uk/homepoint
HomePoint is the information and advice arm of Communities Scotland. It produces a wide range of publications and guides which seek to make it easier for individuals to access information about housing across Scotland.

HOMES : www.homes.org.uk
Housing Mobility and Exchange Services (HOMES) helps tenants of councils, housing associations or other registered social landlords move home.

Homeshare : www.callnetuk.com/home/homeshare
Homeshare arranges introductions between older people needing low-cost, high-calibre care and support and younger people who need accommodation and are willing to help.

Hospice Information Service : www.hospiceinformation.info/
Provides an information service for health professionals and members of the public, on UK and international hospice and palliative care (0870 903 3 903), and an online 'Find a Hospice' service.

Hospitality Action : www.hospitalityaction.org.uk

Housing Options : www.housingoptions.org.uk
An independent advice and information service for people with learning disabilities.The aim is to assist people with learning disabilities achieve greater control over aspects of their life and to provide more housing and support choices - more options for individuals, parents, social services, care agencies.

Independent Healthcare Association : www.iha.org.uk

INNIS : www.ageconcernscotland.org.uk/section/info.asp?p=34&s=8&l1=8
INNIS is a retirement housing advice service provided by Age Concern Scotland and funded by the Scottish Executive. It offers free, independent advice and information to older people on all issues relating to private sheltered and retirement housing in Scotland.

Kent Information Federation : www.kif.org.uk

Kingston Churches Action on Homelessness : www.kcah.org.uk
Service offers advice and information on most aspects of housing law. Advice on welfare benefits. Information on hostel/night-shelter vacancies in London and Surrey. Referrals to housing projects and agencies. KCAH also runs an Access Project, which provides some temporary accommodation in shared houses for independent living single homeless people. Tenants are asked to work with KCAH staff for their own long-term resettlement.

Law Centres Federation : www.lawcentres.org.uk
The Law Centres Federation (LCF) provides an initial point of contact for those seeking information and advice. It also encourages the setting up of Steering Committees to establish new Law Centres by providing practical developmental support and advice.

Local Government Association : www.lga.gov.uk

London Voluntary Service Council : www.lvsc.org.uk

National Association for the Relief of Paget's Disease : www.paget.org.uk

National Council for Voluntary Organisations : www.ncvo-vol.org.uk

National Neighbourhood Watch Association : www.neighbourhoodwatch.net
The National Neighbourhood Watch Association is the national charity that represents the Neighbourhood Watch movement. It offers advice and information on many different aspects on Neighbourhood Watch and community safety.

Nursing Home Fees Agency : www.nhfa.co.uk/
Provides older people and their families with free advice and information on obtaining and paying for all types of care.

Parkinson's Disease Society : www.parkinsons.org.uk

The Pre-retirement Association : www.pra.uk.com

Princess Royal Trust for Carers : www.carers.org
Provides information, support and practical help to carers through a national network of Carers Centres.

RADAR : www.radar.org.uk
RADAR (The Royal Association for Disability and Rehabilitation) is a national organisation run by and working for disabled people. It campaigns to influence policies, regulations and legislation, and to change attitudes to disability. It runs a telephone helpline which provides relevant information about any disability issue or will put you in touch with another organisation who can. The helpline is open Monday to Thursday 10am to 4pm and is closed on Fridays. Tel: 020 7250 3222 Minicom: 020 7250 4119.

RAF Benevolent Fund : www.raf-benfund.org.uk

The Relationship Foundation : www.r.f.clara.net

The Relatives & Residents Association : www.relres.org.uk
The Associations aims to improve the well-being of older people in respect of continuing care in residential and nursing homes and hospitals. It providing information, advice, understanding and support to individuals about any aspects of entering or living in residential homes, nursing homes and continuing care in hospitals, and works with residents, relatives, friends and others to overcome problems facing residents or potential residents.

Ricability : www.ricability.org.uk
Ricability is an independent research organisation that provides information for people with disabilities and older people. They assess a range of domestic appliances to see how easily they can be used by older and disabled people.

Royal National Institute for Deaf People : www.rnid.org.uk

The Royal Association for Deaf People : www.royaldeaf.org.uk

Royal British Legion : www.britishlegion.org.uk

RUKBA : www.rukba.org.uk
The Royal United Kingdom Beneficient Association is a national charity which helps older people on low income hold on to their precious independence by providing a regular income, grants for emergencies, equipment to aid independence, the support and friendship of our volunteers,and help with care home fees.

SCVO : www.scvo.org.uk

SeeAbility : www.seeability.org

Shelter : www.shelternet.org.uk
Shelter is the national campaigning charity for homeless and badly housed people. It provides free, professional and independent advice to such people throughout England and Scotland through a network of Housing Aid Centres. Locate your nearest Centre through the Shelterline website below.

Shelterline : www.shelter.org.uk/housingadvice/shelterline/index.asp
Shelterline is Britain's first 24 hour, free, national housing helpline. It provides advice to anyone with a housing problem. Whatever time you need it; wherever you are in Britain. Our advisers will tell you your rights, explain your options and help you to take action.

SSAFA Forces Help : www.ssafa.org.uk
SSAFA (Soldiers, Sailors, Airmen and Families Association) - Forces Help is the national charity helping serving and ex-Service men, women and their families in need. They provide welfare and financial support, housing services and friendship visits.

SSAFA Housing Advice : www.ssafa.org.uk/housing.html
SSAFA Forces Help can meet a number of housing needs swiftly and effectively through their advisory service; accommodation in a residential care home, bungalows for the severely disabled, semi-sheltered accommodation and temporary accommodation for separated families. They also have holiday apartments in the Isle of Wight. Their housing advice service offers free, confidential and impartial advice and guidance on a range of housing issues and options.

Staying Put Northern Ireland : www.foldgroup.co.uk/StayingPut/default.htm
Fold Housing Trust runs Home Improvement Agency Services for older and disabled people throughout Northern Ireland.

Teachers Support Network : www.teachersupport.org.uk

The Civil Service Retirement Fellowship : www.thedrawingoffice.demon.co.uk/csrf

Tripscope : www.tripscope.org.uk
Tripscope is a nationwide travel and transport information service for people with impaired mobility, providing information about any aspect of travel, whether planning journeys involving private motoring or public transport. Their helplines are available to all disabled and frail elderly people, their carers and organisations acting for them.

UKHCA : www.ukhca.co.uk
The United Kingdom Home Care Association is the national representative association for independent providers of home care which provide care, including nursing care to people in their own homes.

Wales Council for Voluntary Action : www.wcva.org.uk



Research & policy formulation

Action on Elder Abuse : www.elderabuse.org
Action on Elder Abuse aims to prevent abuse in old age by raising awareness and promoting education, research and the collection and dissemination of information. It provides a national information and advice service for prevention of, and action on, the abuse of older people.  Tel. 080 8808 8141.

Age Action Ireland Ltd : www.ageaction.ie

Audit Commission : www.audit-commission.gov.uk

British Heart Foundation : www.bhf.org.uk/

Care & Repair England Ltd : www.careandrepair-england.org.uk
Care & Repair England is a charity whose aim is to improve the housing and living conditions of older people and disabled people.

Centre for Accessible Environments : www.cae.org.uk/

Centre for Policy on Ageing : www.cpa.org.uk

Counsel and Care : www.counselandcare.org.uk
Provides telephone advice about welfare benefits, charitable sources of financial help, care homes, Community Care, home care agencies and leaving hospital. Advice line (0845 300 7585) open Monday to Friday, 10.30am to 4pm.

Department of Health : www.doh.gov.uk

Health Development Agency : www.hda-online.org.uk
The Health Development Agency (HDA) identifies the evidence of what works to improve people's health and reduce health inequalities. It advises and supports policy makers and practitioners, helping them to get evidence into practice.

Help the Aged : www.helptheaged.org.uk
Help the Aged is the national charity for older people. Their aims are to combat poverty, reduce isolation, defeat ageism and challenge poor care standards.

Housing Learning & Improvement Network : www.changeagentteam.org.uk

The Joseph Rowntree Foundation : www.jrf.org.uk

National Association for the Relief of Paget's Disease : www.paget.org.uk

ODPM : www.odpm.gov.uk

Parkinson's Disease Society : www.parkinsons.org.uk

RADAR : www.radar.org.uk
RADAR (The Royal Association for Disability and Rehabilitation) is a national organisation run by and working for disabled people. It campaigns to influence policies, regulations and legislation, and to change attitudes to disability. It runs a telephone helpline which provides relevant information about any disability issue or will put you in touch with another organisation who can. The helpline is open Monday to Thursday 10am to 4pm and is closed on Fridays. Tel: 020 7250 3222 Minicom: 020 7250 4119.

The Relationship Foundation : www.r.f.clara.net

Ricability : www.ricability.org.uk
Ricability is an independent research organisation that provides information for people with disabilities and older people. They assess a range of domestic appliances to see how easily they can be used by older and disabled people.

Royal National Institute for the Blind : www.rnib.org.uk

Royal National Institute for Deaf People : www.rnid.org.uk



Trade bodies & umbrella organisations

The Almshouse Association : www.almshouses.org
The Almshouse Association provides advice and support to the 1,771 separate almshouse charities that form its membership. These independent charities are the largest provider of sheltered accommodation for older people in the the United Kingdom. The Association advises and supports the trustees of these charities.

Association of Directors of Social Services : www.adss.org.uk

ARHM : www.arhm.org
The Association of Retirement Housing Managers (ARHM), represents 52 organisations which, between them, manage 79,000 retirement properties. The Association is committed to high standards and ethics in the management of private retirement and sheltered housing.
Its Code of Practice forms a benchmark for Leasehold Valuation Tribunals in the exercise of their role in relation to the management of retirement leasehold properties.

ARMA : www.arma.org.uk

Association of Social & Community Alarm Providers : www.asap-uk.org
The Association of Social Alarms Providers (ASAP) is the representative body for the commercial telecare industry within the UK.

Association of Independent Care Advisers : www.aica.org.uk
AICA represents member organisations around the country that are helping people decide on the best choice of care. It pust you in touch with a local Care Adviser, a member of the Association abiding by its Code of Practice, who will guide you through all the options of care, whether it be for convalescence, home care or long-term residential or nursing care. Every member has a different method of charging and will make sure this is clearly understood.

Carers UK : www.carersonline.org.uk

Chartered Institute of Housing : www.cih.org

Federation of Private Residents Associations : www.fpra.org.uk

HoDis (National Disabled Persons Housing Service) : www.hodis.org.uk
HoDis exists to promote housing resources for disabled people in the UK to support their choice in housing and maximize their independence and quality of life. It has supported the development of a network of local Disabled Persons Housing Services which provide specialist housing advice services and access to a range of resources.

London Voluntary Service Council : www.lvsc.org.uk

Master Locksmiths Association : www.locksmiths.co.uk
The Association is a non-profit making body that establishes and promotes standards of conduct, practice and materials within locksmithing and disseminates information among its members to further knowledge and education.

National Council for Voluntary Organisations : www.ncvo-vol.org.uk

National Housing Federation : www.housing.org.uk/

National Neighbourhood Watch Association : www.neighbourhoodwatch.net
The National Neighbourhood Watch Association is the national charity that represents the Neighbourhood Watch movement. It offers advice and information on many different aspects on Neighbourhood Watch and community safety.

Northern Ireland Federation of Housing Association : www.nifha.org

Princess Royal Trust for Carers : www.carers.org
Provides information, support and practical help to carers through a national network of Carers Centres.

SCVO : www.scvo.org.uk

Small Landlords Association : www.landlords.org.uk

UKHCA : www.ukhca.co.uk
The United Kingdom Home Care Association is the national representative association for independent providers of home care which provide care, including nursing care to people in their own homes.

Wales Council for Voluntary Action : www.wcva.org.uk

WFHA : www.welshhousing.org.uk



Others

CSHS : www.cshs.co.uk

HACT : www.hact.org.uk/