EAC Services

Information, guidance and advice by phone, post, email and website.

Free telephone advice line for elderly people

EAC FirstStop Advice

FirstStop Advice is an independent, free service providing advice and information for older people, their families and carers about care and housing options in later life. The service is provided by Elderly Accommodation Counsel (EAC) in partnership with other national and local organisations, and brings together a wealth of expertise through one telephone number and one website to help older people and their carers explore the options and choices open to them and access the housing, support and care services they need.

The gateway to our FirstStop Advice service is our well respected Housing Options for Older People ('HOOP') tool. HOOP is a questionnaire designed to help you think about different aspects of your home and how you live in it, and to identify any problems. It provides immediate suggestions for dealing with these, and proposes reading materials as well as local services that may be of interest.

If HOOP doesn't provide enough information and guidance to help you tackle the issues you have identified with your home, we invite you to submit your completed HOOP questionnaire to us and book a session with one of our skilled Advisors.  

Open the HOOP tool now

Housing care elderly care advice

Housing and care options website

Our online service at www.housingcare.org provides comprehensive, easy to find, information on all aspects of care, support and housing for older people, including:

Visit the website at www.housingcare.org

Art Awards 2014!

View all the winners as well as photos of the Awards event at the House of Lords.


Visit the Art Awards site

EAC News

Latest EAC blog